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 Dr. Fritz Kroeger, vice president of cosulting company
A.T. Kearney, one of the leading world companies for global top
management consulting. During his 30 years of consulting career he led
more than 400 projects of merger & acquisition, strategy and
organisation in companies in Europe, North America and Asia. He is
author and coauthor of several books: "The Value Growers", "Merger
Endgames", "Stretch!", and "Wachen in Nischen". In 2004., Consulting
Magazine included him on its list of “25 most influential consultants”.
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 Vinko Belak, Ph.D. is a scientist who comes from practice. The first
half of his working life he worked in various enterprises in sectors of
construction, services and production. Before joining the Faculty of
Economics in Split, where he is now employed, he worked at the
Institute of Shipbuilding Industry Split as a researcher and Head of
Department for economic research and development. That way he gained
rich practical experience, which he later used in a merger of science
and practices which confirmed through a number of projects in which he
participate. In the second half of his working life prof. Vinko Belak
works at the Faculty of Economics in Split but additionally, for many
years lectures at graduate studies in Organization and Management and
MBA from the Economics Faculty in Zagreb.
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 Dan Galai, Ph.D., is the Abe Gray Professor of
Finance, Business Administration at the Hebrew University and visiting
professor on INSEAD and University of California, Los Angeles. In 2006
he was visiting professor on Stern University, NYU. He also teached on
University of Chicago and Berkley in California. Dr. Galai got his
Ph.d. on University of Chicago, and his graduate and masters degree on
Hebrew University in Israel.
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 In the last 10 years Shaun contributed to customer experience
management becoming strategic question of modern business system. It
is relevant his influence on practice connected to customer experience
management as instrument for achieving brand differentiation and
longterm customer loyalty. He is the co-author of three relevant books
in CEM field. His book „Uncommon Practice“ that became fundament of
researh and partnership with Interbrand, explores companies that
successfully create exquisite customer experience. |
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 Nicholas Negroponte is one of the foremost futurists of our time, a fine speaker with a distinguished history of valuable insights on innovation, technology and their impact on business that few can match.
He is Chairman of One Laptop per Child and Chairman Emeritus of the MIT Media Lab, one of the world’s leading interdisciplinary research centers.
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 Jack Welch, Former Chairman & CEO General Electric (1981 – 2001)
will address you directly as a keynote speaker on the Forum and share
his ideas about main topics of the Forum - Leadership and Innovation
Strategies.
Mr. Welch began his career with the General Electric
Company in 1960 and in 1981 became the company’s eighth Chairman &
CEO. In his 20 years as CEO of GE, he transformed the company from a
bureaucratic behemoth to a dynamic and revered powerhouse. During his
tenure, GE market value grew from $13 billion to $400 billion. In the
process, Welch’s management innovations have made him the most
influential CEO of his era. |
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Anders Gustafsson is a professor of business administration in the Service Research Center at Karlstad University, Sweden. He has a Master of Science degree in Industrial Engineering and Management, a Licentiate degree, a Ph. D. degree and a docent title all in the subject of Quality Management from Linköping University. Dr. Gustafsson teaches a variety of courses at different universities in Sweden and in different executive education programs nationally and internationally (Europe and Asia). He has also carried out a variety of national and international consulting projects for companies such as Ericsson, Volvo, Telia, and Daimler-Chrysler.
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Andrzej Malinowski – has a PHD in economic science from the Poznań University of Economics.
From 2001 he is president of the Confederation of Polish Employers – the largest and oldest of nationwide employers' federations in Poland, which represents more then 5000 companies, with approx. 2 million employees .
Andrzej Malinowski is acting vice-president of the Tripartite Commission for Socio-Economic Affairs.
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 Damir Čičak is consultant in AT Kearney office in Munchen. In the past few years, he specialized in projects in retail and consumer goods production, by working for leading clients in Southeast Europe.
At present, he is introducing the concept of Category Management for the leading regional retail chain.
His main areas are development of corporative and functional strategies, optimization of suppliers chains, reorganization and change management and programs for transformation and increase of efficiency. |
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 Jill Griffin is an internationally-published business author, speaker, and corporate board director of a New York Stock Exchange company.
Her book, Customer Loyalty: How to Earn It, How to Keep It was named to Harvard Business School’s “Working Knowledge” list and has been translated into six languages.
Her co-authored book, Customer Winback: How to Recapture Lost Customers and Keep Them Loyal, earned Soundview Executive Book Summaries' "Best Books" annual award. |
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Robert S. Kaplan is Baker Foundation Professor at the Harvard Business
School. Kaplan joined the HBS faculty in 1984 after spending 16 years
on the faculty of the business school at Carnegie-Mellon University,
where he served as Dean from 1977 to 1983. Kaplan received a B.S. and
M.S. in Electrical Engineering from M.I.T., and a Ph.D. in Operations
Research from Cornell University.
In 1994, he was awarded an honorary doctorate from the University of Stuttgart.
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 Marin Aničić holds a master's degree in organization and management and bachelor's degree in psychology and has more than 10 years of experience in the Croatian business world in the field of human resources and management. He worked professionally in all branches of human resource management (selection, work relations, organization, rewarding, education), and during his career he has planned and followed the professional development of several hundreds of managers of all levels. |
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Hope Mandel has over 20 years of experience at ACNielsen, providing insights from retail measurement and consumer panel data to both manufacturers and retailers in the U.S. She has been running Storewars globally for 6 years for manufacturers and retailers, as well as for ACNielsen associates. In addition, she conducts training seminars on using retail measurement and consumer panel information in decision-making worldwide. She has headed up her own global training consulting firm, Global Decisions, for the past three years. |
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 | Ivana has 6 year long experience in Brand Management on different positions throughout Central and Eastern Europe. She began her carrier in 2000 in Budapest, regional headquarters of Procter&Gamble Central Europe South region. |
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 | DOUGLAS B. HOLT is L’Oreal Professor of Marketing at Oxford University. He previously held appointments at the Harvard Business School, University of Illinois, and Penn State. He earned an AB from Stanford University, an MBA from the University of Chicago, and a Ph.D. from Northwestern’s Kellogg School. Before returning to the academy, he worked as a brand manager at the Clorox Company and the Dole Food Company. |
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 After graduating in German language and phonetics from the Faculty of Philosophy in Zagreb, first practised rhetoric as a hobby and since 1991 started teaching public speaking professionally and organising public speaking schools. In 1995 she won a scholarship from the German Academic Exchange Service and began teaching at the University of Tubingen as a guest lecturer. |
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 Dražen Kocijan, chief executive officer, Konzum Dražen Kocijan is a chief executive officer in Trading division of Konzum company dealing with supply and category management, including assortment and price policy, and coordination of regional supply. He has been working in Konzum since 1997, and before that he obtained several managerial positions in supply, marketing and logistics. As a part of his job in Konzum he has coordinated several projects, including the project of category management implementation and the project of automatic control of assortment and prices. On category management projects, he cooperated with consulting companies McKinsey&Co., Droege&Co te Roland Berger. |
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 P&G Central Europe South Metro Team Leader He began his career in P&G as an area manager for Zagreb North and rapidly advanced through career, obtaining different managerial positions in P&G in Croatia, Slovakia, and Hungary (Area Manager Zagreb North, Unit Manager Croatia, Unit and Key Account Manager Croatia, Unit and Distributor Manager Croatia, General Manager and Board Assembly Member ESA Logistics in Slovakia). He studied at Cambridge University and graduated from Graduate School of Economics and Business in Zagreb. At the moment he is living and working in Budapest, Hungary. |
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 | Since 2001 she has been the CEO of SPEM Communication Group Zagreb. She teaches at LSPR - London school of public relations in Zagreb, Ljubljana, Sarajevo and Skopje.
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 | Marija Novak Ištok is the owner and chief executive officer in the Gendar company dealing with consulting services in the field of communication science and marketing. Important part of her consulting job is direct sales and network marketing. She is teaching at a number of business schools (PUMA, HUP, HITA, Consulting…). |
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 Bachelor of Science in physical therapy, manual therapist, instructor of stress relaxation, acupressure therapist, and instructor of postisometric relaxation, a specially devised form of exercises performed in water or outdoors. Previously worked at clinical hospitals “Dubrava” and “Sestre Milosrdnice”, Goljak Centre, Hotel Zora Primošten, mobile physiotherapy, Healthcare centre Zagreb-West, department of physical medicine and rehabilitation. He was a physical
therapists for Croatian national junior and senior athletic team, personal physical therapists of Ante Smolić-Ročak, multiple Croatian karate champion and European student's champion, water polo club “Mladost“(Croatian and European champion and winner of Croatian Cup), and juniors of basketball club “Zrinjevac“.
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 | Borna Ljubičić works in business banking at Zagrebačka banka on jobs related to strategic marketing, product management, cross-selling and commercial support. He is a member of the international team for Cash Management development, a part of the Unicredito group. |
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 Jerry Singh is currently the Managing Partner, Category Management Inc, a consulting company located in Houston, Texas. He was Director of the Center for Retail Management, Kellogg Graduate School of Management at Northwestern University during 2000-2001. He is also a member of the NCR Board of Advisors for the Manufacturing Industry, and serves on the APAA Committee on Category Management. He has thirty years of industry experience - seven in consulting and twenty-three with Procter & Gamble in Management Systems, Marketing, and Product Development.
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Natalija Verbiè, direktor category managementa , Wrigley
Natalija Verbiè has several years of experience within FMCG segment. During her Wrigley career she took part in various roles in marketing and sales. In 2003 she has overtaken the role of Category Manager at Wrigley, servicing Central and eastern European as Center of excellence for category management. She also takes active role in Strategic Category Management trainings and seminars cooperating with Glendinning Management Consulting Company. With her team she is continuously working with major retail clients across region. Currently she is actively involved in shopper research for Slovenia as a role market for Eastern European region.
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Andrea Facchini, Group Marketing & Category Manager for Coca – Cola HBC Corporate
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Gyprgy Szilagyi, ECR Business Manager Central Europe, MEMRB Retail Tracking Services LTD |
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